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Crew Conflict Resolution is a woman-owned small business that provides conflict management expertise, human resources, and business solutions to maximize your organization's resources and profits. 

Meet Crew Conflict Resolution's Owner

Terry Marschall, founder of Crew Conflict Resolution, established the firm with a focus on providing clients with conflict management and workplace strategies that work. This business focused vision comes as a result of Terry's years of experience as a successful mediator and hands-on executive leader. Terry has been active as a mediator of workplace conflict for more than three decades. In her capacity as a mediator, mediation master trainer and conflict coach, she has guided hundreds of people in resolving their differences in the workplace. She helps build collaborative and productive environments and preserves the employer's bottom line. Terry's success in resolving conflict flows from a deep understanding of the complexity and dynamics of workplace relationships and their impact on the organization as a whole.


Terry has a strong background in HR management with extensive experience in recruitment, employee relations, succession planning, and leadership development. With experience in instructional design, Terry has developed and presented a variety of programs in areas such as coaching for development and performance, interviewing and selection, team effectiveness, organizational alignment, and union response. 


Terry is the senior faculty consultant for the Mediation Training Institute at Eckerd College and instructor for the SHRM Certification Prep Course at Eckerd College.

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