What  is
conflict
costing you and your team ?

When CPP Inc.--publishers of the Thomas-Kilmann Conflict Mode Instrument commissioned a study on workplace conflict, they found that in the U.S. employees spend 2.8 hours per week dealing with conflict. This amounts to approximately $359 billion in paid hours (based on average hourly earnings of $17.95), or the equivalent of 385 million working days. Managers can spend up to 40% of their day dealing with conflict. 

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What is conflict costing your organization?

Crew Conflict Resolution offers successful proven solutions for small and large organizations alike, as well as for individuals and teams in conflict. We offer all our services online or in person:

Conflict Management/Resolution Training 

Behavioral Assessments

Conflict Coaching

Workplace Mediation

Integrated Conflict Management Systems

Human Resources Support

 

How can our crew assist yours?

The concept of Crew Resource Management (CRM) has been proven so successful that it is no longer found in just the cockpit.  Organizations in the field of healthcare, fire safety, transportation, education and others, share common reliance on complex human performance in a team context for safe and effective functioning. Conflict resolution techniques are an integral part of CRM and communication. The principal key to conflict resolution revolves around "what is right, not who is right."  Let us help your team!

 

How would you rate your team's conflict skills?